This Personal Information Privacy Policy relates to the collection, use and disclosure of Personal Data by any member of Asia Commercial Joint Stock Bank (“ACB”, “we” or "ours"). Personal Data is information relating to an individual who has registered and used ACB's services or products ("customer" or "customer's" or "customer's"). The Privacy Policy of Personal Information will not apply to individuals who are not customers of ACB.
Personal Data includes any detailed information that ACB holds or collects about a customer, directly or indirectly related to a customer's transactions, transactions performed by a customer, financial information principal, interactions and transactions with ACB, including information received from third parties and information collected through customers' use of our website and our electronic banking services .
The purpose we process Personal Data belongs to customers
When dealing with us, you agree that we may process Personal Data belonging to you for the following purposes:
i. Process requests to provide products and services, process payment orders, transactions, and complete instructions or requests;
ii. Provide products and services (including e-banking services);
iii. Assess the suitability of providing products and services;
iv. Credit appraisal, including performing credit checks and establishing credit lines;
V. Professional purposes;
Because. Statistical analysis, including behavioral analysis and personal history;
vii. Establish, continue and manage customer and account relationships;
viii. Conduct market research and surveys to improve our products and services;
ix. For marketing purposes, promotions, contests and lucky draws;
X. for the purpose of preventing, identifying, investigating and prosecuting criminal liability in any territory (including, but not limited to, money laundering, terrorism, fraud or other crimes other finance);
xi. Identity verification, governmental sanction, background verification and comprehensive checks;
xii. Comply with: national or international law, regulations, codes of practice, guidelines, judgments or orders of courts, agreements between any member of ACB and any governmental body, agency public authorities, or law enforcement agencies; policy, industry practice, governmental sanctions or sanctions, reporting requirements under economic sanctions legislation, and by order or request of any governmental agency, public authority, court court, arbitration, judgment enforcement agency or foreign exchange management agency;
For the disclosure of Personal Data to third parties and for purposes unrelated to the provision of services, the customer, at any time, has the right to refuse by stating on the service application form at the time of registration or send a request to ACB's branch or contact ACB via contact channels (ii) Via hotline at 1900 5454 68
Subjects to whom we may disclose Personal Data
Any member of ACB, including our employees, employees, agents and consultants, may disclose customer personal data to the parties set forth below for the purposes of verification. above:
i. Any member of ACB, including any of its subsidiaries, employees, employees, agents or directors;
ii. Consultants (including auditors), third-party service providers, agents or independent contractors providing support services for ACB's business;
iii. Any person to whom national or international law, regulation or other applicable documents authorize or require the disclosure of information to them;
iv. Any court, arbitrator, public authority, judgment enforcement agency, foreign exchange regulator, tax authority, or other government agency (including state agencies investigating violations of criminals or criminals) or officers of these agencies;
V. Any collection agency, credit bureau or credit reference agency, credit rating agency, media agency, insurance company or insurance broker, supplier provide any direct or indirect credit protection services, fraud prevention agencies; Because. Any credit institution to conduct credit checks, checks related to anti-money laundering for fraud prevention and crime verification purposes.
Security
The security of personal data belonging to our customers is very important to us. ACB and all members of ACB adhere to technical measures and internal security mechanisms to protect customers' personal data. If external service providers are used, we require them to also comply with security standards such as ACB. Personal data may be transmitted to or stored in locations located outside the country in which the customer resides. No matter where personal data is transmitted, we take all necessary measures to ensure that such personal data is kept securely.
Customers should be aware that the Internet is not a secure form of communication, and that all risks associated with sending and receiving information through the Internet include the risk of unauthorized access and interference by third parties. . Information transmitted over the Internet may have to be transmitted across many countries (even if the sender and receiver reside in the same country), including those where privacy and data protection laws not as complete as the law in the country in which the client resides. We are not responsible or liable for the confidentiality, security or integrity of your personal data as it is transmitted over the Internet.
Other Terms and Conditions
There may be other specific terms and conditions established in our banking and product provision agreements that govern the collection, use and disclosure Customer's Personal Data. Such terms and conditions must be read in conjunction with this Privacy Policy.
Storage
We store customers' Personal Data for legal, regulatory, business and operational purposes.
Marketing
We will not send advertising and marketing materials to customers if customers do not request or refuse to receive advertising and marketing information.
Monitor
To the extent permitted by law, we may record and monitor electronic communications between customers and us to ensure compliance with legal and regulatory obligations and internal policies. our kit for the above purposes.
Right of Access
To the extent permitted by applicable laws, regulations and/or banking industry guidelines, the customer may have the right to request a copy of the Personal Data relating to the customer that has been processed. ACB may be authorized by law to charge a fee for providing copies of personal data.
Changes to the Privacy Policy of Personal Information
This Privacy Policy may be updated from time to time and reviewed periodically
Website Links
Our Privacy Policy does not apply to third-party websites where our online advertisements are located or to third-party websites that we do not regulate. operate or control.