ACB is one of the leading joint stock commercial banks in Vietnam, with a network of branches and transaction offices spanning 49 provinces out of 63 in the country and has more than 13,000 employees, with many variety of products and services.
Direct the shift in mindset and raising the awareness of application of technology to improve and develop work. The digitization of processes (digitalization) is the responsibility of the dedicated units as well as all the internal entities in performing their functions and duties.
To become an efficient financial group delivering comprehensive personalized solutions to each and every customer through seamless experiences on an integrated platform, driven by technology, data, and artificial intelligence.
Key targets of the 2025-2030 strategy
ROE >20%; CASA ratio >30%; Net fee income ratio >20%.
Five core values
01.
Integrity
We uphold integrity, address issues in a straightforward and transparent manner, and adopt no tolerance policy to untruthfulness.
02.
Prudence
We advocate compliance with laws and regulations as well as internal rules, and manage risks and returns in decision making.
03.
Innovation
We are eager to learn, adapt to the ever-changing operating conditions, and support changes.
04.
Harmonization of interests
We, being as a service provider, a partner and a corporate citizen, respect the interests of our relevant parties.
05.
Effectiveness
We act to produce a better result, to deliver more value or to use the least waste of time, effort, and resources.
Leadership
Board of Directors: 9 members, of which 2 are executives, Supervisory Board: 3 members; the Management: 9 senior officers and 1 chief accountant.
As of December 31, 2022, ACB has 90 branches and 294 sub-branches (totaling 384), present in 49 out of 63 cities and provinces nationwide. A majority of offices are located in Ho Chi Minh City and Ha Noi City.
On December 08, 2023, Fitch, one of the three biggest rating agencies in the world, upgraded Asia Commercial Joint Stock Bank's (ACB) Government Support Rating (GSR) to 'bb-' from 'b+'. The rating action reflects the agency’s view of the state's improving ability to support the bank, in times of need.