ACB pioneers in deploying identification technology VIDEO CALL FACE IDENTITY

(Ho Chi Minh City) – ACB has officially launched Video Call Face Identity technology – an application of artificial intelligence (AI) technology that allows authentication via face recognition right at the time of making a call. . This service helps customers after opening an online account (eKYC) can immediately upgrade their account to be able to fully use banking services such as transferring money with a limit of 300 million VND/day, opening online debit card, online savings….

As one of the first joint stock commercial banks in Vietnam to deploy this feature, ACB sees the potential to open up unprecedented utilities for customers, helping to save both time and costs. From there, on the basis of AI technology combined with online calling, the Bank will verify customer identity, check relevant documents such as citizen identification with absolute accuracy and change completely replace the form of authentication at the counter. With this online authentication service, ACB can provide a full range of banking services that customers do not need to go to the bank to register for use.

“Customers get the best experience when they feel secure in their banking transactions. The Video Call Face Identity (TrueID) solution used by ACB has achieved prestigious standards of information security and fraud prevention such as ISO 27001, ISO 30107, Beta level 2 international standard on mirror recognition. face, helping to protect customers in the digital space.” – Ms. Nguyen Ngoc Nhu Uyen - Deputy General Director of ACB shared.

Recently, ACB has also deployed many digital banking products and services, integrating technology such as transaction, cardless payment, money withdrawal, QR code transfer, eKYC identification method, opening online card, online loan application... The launch of Video Call Face Identity is an important link for the entire digital banking experience of ACB. All of these products and services are carefully researched by the investment bank for features, utilities, and security to help customers save time, costs and improve experience in the implementation process. transaction.

Video Call Face Identity service is piloted from now until August 2022. For detailed information on service usage, please visit acb.com.vn or contact ACB's transaction locations nationwide and 24/7 Customer Service Center: 028 38247247